Enjoy fast, secure, and hassle-free withdrawals at ug8. Supporting a wide range of local Indonesia payment methods — from bank transfers and e-wallets to crypto assets — all accessible 24 hours a day, 7 days a week.
UG8 offers a wide range of withdrawal methods tailored to the habits and preferences of users in Indonesia. Choose whichever works best for you.
BCA, Mandiri, BNI, BRI, CIMB Niaga, Danamon, and other local banks.
5–15 minutesWithdraw directly to your DANA digital wallet with a quick, instant process.
InstantWithdrawals to OVO are fast and simple, credited directly to your OVO balance.
InstantUse GoPay to withdraw your winnings in a quick and convenient way.
InstantLinkAja withdrawals are available to all users across Indonesia.
FastWithdraw your wins directly to ShopeePay and use them for anything you need.
FastCrypto withdrawals for users who prefer secure, decentralized digital assets.
10–30 minutesETH support for withdrawals via the crypto network with high-level security.
10–30 minutesThe withdrawal process at ug8 is designed to be as simple as possible. Even if this is your first time withdrawing your wins, you won't be confused. Follow the steps below and your funds will arrive shortly.
Make sure you complete your identity verification (KYC) once before making your first withdrawal. This one-time verification is designed to protect your account and prevent unauthorized access.
Visit ug8.run or open the ug8 app, then log in with your username and password. Make sure you are accessing the official site for maximum security.
Click the account menu in the top right corner, then select "Withdrawal" or "Withdraw". You will be directed to the withdrawal form page.
Select your preferred withdrawal method, enter your account number or wallet address, then enter the amount you wish to withdraw. Make sure the amount meets the minimum withdrawal requirement.
Double-check your withdrawal details — recipient name, account number, and amount. Once confirmed, authorize the transaction with your PIN or the OTP code sent to your registered phone number.
UG8 will process your request automatically. For local bank transfers, this typically takes 5–15 minutes. For e-wallets, it may be faster. You will receive a notification once the process is complete.
Congratulations! Your winnings have been credited to your registered bank account or digital wallet. Check your balance or transaction history to confirm the withdrawal was successful.
Each withdrawal method has different limits and estimated processing times. Here's a summary so you can plan your withdrawals accordingly.
| Method | Min. Withdrawal | Max. Per Day | Processing Time | Fee |
|---|---|---|---|---|
| Bank Transfer (BCA, Mandiri, BNI, BRI) | Rp 10,000 | Rp 100,000,000 | 5–15 minutes | Free |
| DANA | Rp 10,000 | Rp 50,000,000 | Instant | Free |
| OVO | Rp 10,000 | Rp 50,000,000 | Instant | Free |
| GoPay | Rp 10,000 | Rp 50,000,000 | Instant | Free |
| ShopeePay / LinkAja | Rp 20,000 | Rp 20,000,000 | 5–10 minutes | Free |
| Bitcoin (BTC) | 0.001 BTC | Unlimited | 10–30 minutes | Network fee |
| USDT (TRC20) | $10 USDT | Unlimited | 5–15 minutes | Network fee |
| Ethereum (ETH) | 0.01 ETH | Unlimited | 15–30 minutes | Gas fee |
*Limits and processing times are subject to change. Peak hours may affect processing speed for some methods.
As one of Indonesia's most trusted online entertainment platforms, ug8 understands that easy withdrawals are among the most important factors for players. Winning big means nothing if the cashout process is complicated and takes days. That's why the ug8 technical team continually invests in a payment system that is fast, reliable, and friction-free.
Since launch, we have processed hundreds of thousands of withdrawal transactions from all across Indonesia — from Jakarta, Surabaya, Medan, and Makassar to smaller cities in Kalimantan and Papua. Everything runs smoothly because ug8's payment infrastructure is built to reach every region without discrimination.
Before making your first withdrawal, you'll need to complete the KYC (Know Your Customer) process. This isn't a hurdle — it's a protection that works in your favor. KYC verification ensures that no one else can withdraw funds from your account without your knowledge.
The KYC process at ug8 is straightforward: simply upload a valid National ID or driver's license photo and wait for confirmation within 24 hours. Once verified, you can withdraw as many times as you like without repeating the process.
There are a few things you can do to ensure your withdrawal is processed as quickly as possible. First, make sure the bank account or e-wallet you registered matches the name on your ug8 account. Name mismatches can cause delays, as our team will need to perform additional verification for your security.
Second, avoid submitting withdrawals after 11:00 PM or on national bank holidays if using bank transfer, as some banks have operating hour restrictions for interbank transactions. E-wallets such as DANA, OVO, and GoPay have no such time restrictions and can be used at any time.
Third, make sure your balance is sufficient and there are no outstanding bonus turnover requirements. If you recently activated a bonus promotion, there may be turnover requirements that must be met before funds can be withdrawn. These requirements are always clearly stated on the ug8 promotions page.
All withdrawal transactions at ug8 are protected by 256-bit SSL encryption — the same security standard used by major banks in Indonesia. None of your financial information is ever transmitted without encryption. In addition, ug8 employs an automated fraud detection system that operates 24 hours a day to identify suspicious activity.
We also offer optional two-factor authentication (2FA) for an extra layer of security. Enable this feature from your account settings so that every withdrawal request requires confirmation via an OTP code sent to your registered phone number. This way, even if someone knows your account password, they still cannot withdraw your funds without the OTP code.
Though rare, occasional delays can happen due to circumstances beyond our control — such as bank network disruptions or high transaction volumes during peak hours. If your withdrawal hasn't arrived after 30 minutes for e-wallets or 2 hours for bank transfers, contact the ug8 support team via live chat immediately.
Our support team operates 24 hours a day and can track your withdrawal status in real time. Have your transaction number or withdrawal confirmation screenshot ready to speed up the process. In almost all cases, withdrawal issues are resolved in under an hour.
Beyond the browser, you can withdraw directly from the ug8 Android or iOS app. The withdrawal experience via the app feels smoother thanks to an interface optimized for smaller screens. You'll also receive a push notification as soon as your withdrawal is processed, so there's no need to keep checking manually.
Download the ug8 app now from our Download page, install it on your smartphone, then log in with the same account. All account data and balances sync automatically between the web version and the app.
The account holder name must exactly match the name registered on your ug8 account. Even minor spelling differences can slow down transaction verification.
If you need funds quickly, choose DANA, OVO, or GoPay. E-wallet withdrawals are generally processed within minutes and are not subject to bank operating hours.
Don't wait until you're ready to withdraw to complete your KYC. Finish identity verification right after registering so you're ready to withdraw anytime without delays.
Before submitting a withdrawal, check whether any active bonuses have turnover requirements. You can view this status under "Active Promos" in your account.
With notifications enabled on the ug8 app, you'll know the moment your withdrawal is successfully processed — no need to keep refreshing the page or manually checking your account.
The ug8 support team is available 24/7 via live chat. If your withdrawal has an issue or you're unsure about any step, don't hesitate to reach out.
Login & Contact SupportYour fund security is our top priority. Here are the layers of protection ug8 applies to every withdrawal transaction.
All data transmitted between your browser and ug8 servers is encrypted with 256-bit SSL — the same standard used by international banking systems.
Every withdrawal request requires an OTP code sent to your registered phone number, ensuring only you can withdraw funds from your own account.
A one-time KYC process confirms account ownership and prevents misuse by unauthorized parties. KYC data is stored encrypted and never shared.
Our AI system monitors all transactions in real time to detect unusual patterns and prevent fraud before any loss occurs.
Your complete deposit and withdrawal history is accessible at any time from the account menu. Full transparency with no hidden fees on every transaction.
Player funds are kept in accounts separate from company operations, ensuring your winnings are always safe and available whenever you wish to withdraw.
Here are some of the most frequently asked questions from ug8 users about the withdrawal process.
Join millions of players in Indonesia who already enjoy the ease and speed of withdrawals at ug8. Register for free and start your journey today.